Terms of Service

Last updated: October 16, 2025

1. Acceptance of Terms

By accessing and using BookingNow AI's Speed-to-Lead service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

BookingNow AI provides an automated lead response and follow-up service designed to help marketing agencies maximize their client conversion rates. Our service includes:

  • Instant lead response via SMS and email
  • Multi-channel follow-up campaigns (15-day intensive, 60-day nurturing, 7-day no-show recovery)
  • CRM integration and tracking
  • Automated appointment booking

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Ensure you have proper consent to contact leads provided to the service
  • Use the service only for lawful business purposes

4. Payment Terms

Payment terms are based on the plan you select:

  • All fees are charged monthly in advance
  • Prices are subject to change with 30 days notice
  • 7-day money-back guarantee available for new customers
  • Cancellation requires 30 days notice
  • Overage charges may apply if lead volume exceeds plan limits

5. Data Privacy and Security

We take data privacy seriously. All lead data is encrypted and stored securely. We will never share, sell, or distribute your lead data to third parties. For more information, please review our Privacy Policy.

6. Service Level Agreement

We strive to maintain 99.9% uptime for our service. In the event of service disruption:

  • We will notify customers of any planned maintenance
  • Emergency maintenance may occur without prior notice
  • Service credits may be provided for extended outages

7. Limitation of Liability

BookingNow AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service. Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.

8. Termination

We reserve the right to suspend or terminate your access to the service at any time for violation of these terms or for any other reason we deem necessary. You may cancel your subscription at any time with 30 days notice.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email. Continued use of the service after changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Phone: 470-237-8200
Website: https://bookingnow.ai