Privacy Policy

Last updated: October 16, 2025

1. Introduction

BookingNow AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Speed-to-Lead service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, phone number, company name, billing information
  • Lead Data: Contact information for leads submitted through your forms and campaigns
  • Communication Data: Records of communications between our system and your leads
  • Usage Data: Information about how you use our service, including campaign performance metrics
  • Technical Data: IP address, browser type, device information, and log data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Speed-to-Lead service
  • Process and manage lead follow-up campaigns
  • Send automated messages (SMS, email, calls) to your leads
  • Track campaign performance and generate reports
  • Process payments and manage subscriptions
  • Communicate with you about service updates and support
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist in operating our service (e.g., SMS gateways, email providers, payment processors)
  • Legal Requirements: We may disclose information if required by law, court order, or government request
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

We will never sell your lead data to third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

  • Data encryption in transit (SSL/TLS) and at rest
  • Secure data centers with physical and network security
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Lead data is retained according to your campaign settings and may be deleted upon request. After account termination, we retain data for a reasonable period to comply with legal obligations and resolve disputes.

7. Your Rights and Choices

You have the following rights regarding your information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities

To exercise these rights, please contact us at 470-237-8200.

8. Compliance with Laws

We comply with applicable data protection laws, including:

  • CAN-SPAM Act: All emails include unsubscribe options
  • TCPA: We require proper consent for SMS and voice communications
  • GDPR: European users have additional rights under GDPR
  • CCPA: California residents have specific privacy rights

Important: You are responsible for ensuring you have proper consent to contact leads provided to our service.

9. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect service functionality.

10. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through our service. The "Last updated" date at the top indicates when this policy was last revised. Continued use of the service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone: 470-237-8200
Website: https://bookingnow.ai

Back to Home